Hi! I am a s
enior UX designer & mentor currently at a digital creative agency in Seattle, Washington
Clients:
Case Studies:
Employee Benefit Platform For Healthcare Provider
Client: First Choice Health
Employee Benefit Managers at a wide range of large companies did not have an actionable way to track and manage employee utilization of benefits provided to them. I designed a platform to help accomplish meaningful action & results for both employers and employees.
Web Redesign With Tech Replatform & Integration
Client: Zemax
Users and stakeholders alike were struggling with how to integrate existing platforms, tools, and reference materials into the company’s site. I designed a solution to unify the experience of accessing frequently used content and platforms. UI Design by Andy Lai
Web Discovery & Redesign
Client: Swiss Water
The existing site experience was not clearly speaking to, or helping the wide range of users accomplish their goals. I conducted a discovery & design process to further define user categories while uncovering user goals and business opportunities. UI Design by Marissa Hui
Web Discovery & Redesign for Internal Shared Resources Tool
Client: Fred Hutch
The internal Shared Resources tool was incorrectly utilized and difficult to navigate. I discovered why this was the case, and recommended how to best serve those who needed this tool.
Flight Itinerary Unification
Client: Expedia
Redesign efforts existed in varying stages of progress across different lines of business and breakpoints. It was my job to ensure the web itinerary experience was aligned with north star concepts and consistent across all devices. UI Design by Yakun Jin
Web Discovery & Recommendation Backlog
Client: SanMar
Over the years, SanMar’s site experience had fallen behind in several areas. I identified and prioritized opportunities for both customers and internal stakeholders through a discovery project, while finally demonstrating how to most effectively accomplish defined goals.
Personal Projects:
Woodworking
Designing, creating, and making are all passions of mine. Woodworking is something I have always enjoyed doing, and was one process oriented hobby that led me to user experience. Check out some of my projects here.